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Sterling Star Automotive

    Overall (6)

    21595 Cedar Ln Ste B
    Sterling, VA 20166-9262
    (703) 421-7787


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                        Ratings

                          Overall (6)

                          Other Reviews

                          quinlanmurray

                          2016

                          From Local.com

                            Great services!

                            Great services! I appreciate you , You’re the best !!!

                            k.d.p.

                            2011

                            From Local.com

                              MB Fans

                              My family has been customers of SSAI since 2006 and we have presented them interesting challenges to which Mr. Singh and his staff have come through for us with flying colors! Our ‘98 Toyota is still rolling as well as a ‘02 Lincoln which is on its 3rd transmission. A dealership had replaced the first one under manufacturer’s warranty and Mr. Singh put the 3rd transmission in (also under manufacturer’s warranty) and we’ve had no trouble. Both of these cars have very high miles, 221K and 165K respectively. When we began shopping for a pre-owned Mercedes last year, Mr. Singh was happy to guide us with our purchase, which allowed for us to avoid certain year/models that had plagued Mercedes Benz customers in the past and we have been very happy with our selection. Growing up in a family business where the employees were considered family, we have observed that SSAI has the same dynamic with Mr. & Mrs. Singh having the same technicians in their shop since we started doing business with them. More to follow when we present him with his next challenge, refurbishing a 1985 380-SL which needs a lot of TLC!

                              merc fan

                              2011

                              From Local.com

                                RUN, SAVE YOUR MONEY AND YOUR CAR (-VE F RATED)

                                I took my 2005 Mercedes SL 500 to Star Sterling Automotive last year because the air conditioning was not working on the car. The technician diagnosed and said it needs some A/C oil and gas and I paid up for the work. The next day the A/C wasn't cooling again so I took the car to them again and this time they said there might be some problem with the compressor. They took some time to actually diagnose the problem and confirmed that the compressor was leaking and I ordered the repair job be conducted on my car and paid up for the repair.. paid up around $1700 up until now. The work is guaranteed for a year. A couple of days after I got the car back from them, the A/C wasn't cooling again so I called them and told them about the issue and they said since the summers are already gone, bring it back next summer and they will fix it, no worries. Fast forward next summer, I took the car to them and now they claim another hose is leaking and it will cost be another $480 to fix it. I think this is a money minting fake operation that is ripping customers or their hard earned money. A similar incident happened with my wife's car at the same mechanic but she asked them to not perform the repair and instead took it to the dealership only to discover that there was nothing wrong with her car and this guy was trying to rip money off her. STOP... DON'T GO TO STAR STERLING AUTOMOTIVE, THIS IS A RIP OFF

                                merc mom

                                2011

                                From Local.com

                                  RUN, SAVE YOUR MONEY AND YOUR CAR (-VE F RATED)

                                  I took my 2005 Mercedes SL 500 to Star Sterling Automotive last year because the air conditioning was not working on the car. The technician diagnosed and said it needs some A/C oil and gas and I paid up for the work. The next day the A/C wasn't cooling again so I took the car to them again and this time they said there might be some problem with the compressor. They took some time to actually diagnose the problem and confirmed that the compressor was leaking and I ordered the repair job be conducted on my car and paid up for the repair.. paid up around $1700 up until now. The work is guaranteed for a year. A couple of days after I got the car back from them, the A/C wasn't cooling again so I called them and told them about the issue and they said since the summers are already gone, bring it back next summer and they will fix it, no worries. Fast forward next summer, I took the car to them and now they claim another hose is leaking and it will cost be another $480 to fix it. I think this is a money minting fake operation that is ripping customers or their hard earned money. A similar incident happened with my wife's car at the same mechanic but she asked them to not perform the repair and instead took it to the dealership only to discover that there was nothing wrong with her car and this guy was trying to rip money off her. STOP... DON'T GO TO STAR STERLING AUTOMOTIVE, THIS IS A RIP OFF

                                  merc fan

                                  2011

                                  From Local.com

                                    COMPLETE RIP OFF, BUNCH OF THUGS

                                    These guys are thugs. If there is nothing wrong with your car, they will say it is about to break down, this part is bad that part is bad. My car had starting trouble and also was showing battery sign, obviously battery needed changing so I took it to them. They tried to tell me that the crank shaft on my under warranty Mercedes was bad and needed replacement and they were ready to change it even without asking my permission. I asked them not to and took the car to the dealership and they changed the battery, the crankshaft had no problem what so ever. This place is a complete fraud operation run by a bunch of thugs. WARNING: STAY AWAY

                                    nanette

                                    2010

                                    From Local.com

                                      Totally Trustworthy- I'll Never Take My Mercedes Anywhere Else

                                      I have finally found a mechanic I can trust. I have been to Sterling Star Automotive about 5 times & have received excellent customer service each time. I’ve taken my Mercedes in for both routine maintenance & for car trouble & have had only positive experiences. One visit I was even told that my car was fine when I thought there was something wrong with it. As a single female who doesn't know a lot about cars, it has been such a relief to find honest, hardworking people to work on my car.

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