This is the second time that I have used Steve's service. Both times he came very quickly and was extremely knowledgeable and courteous. Steve inspires great confidence in his workmanship and the parts he uses. I also saved money on the brake service over another auto shop's estimate. Finally, Steve spent a considerable amount of time going over an estimate I received from an auto shop and enlighten me on which of the items on the estimate might be real and which were clearly bogus 'up-sells." I highly recommend Steve for any brake related work. He is just a great guy, and it is so convenient. .
Thanks to Steve at Brake Masters for replacing the brakes on my car on such quick notice. The car sounds and feels great - as in I cannot hear anything at all for the first time in years. He drove out to my house on a Saturday and finished the job in under 2 hours, with only one day advanced notice. I couldn't ask for better service.
I had never heard of a mobile brake service before, but when I desperately needed my brakes replaced, I was very hesitant to go to Midas or a similar shop. Last time I went to Midas, they charged over $700 to replace my brakes and the customer service was terrible. Several co-workers recommended Steve at Brake Masters.
Steve (the owner) was professional, courteous and friendly from start to finish. I left a voice mail on the number on the website and Steve called me back within minutes. He explained everything and gave me a quote over the phone (and then sent a follow-up email!). He was willing to do the job on a Saturday without charging me extra.
On the day of repair we were scheduled for 10:30am. He called me an hour early to let me know that he was running late with the earlier job and he kept me informed as to when he would be here. When he arrived he explained everything, and very quickly set to working on my car. He replaced both front and rear brakes in less than an hour -- no muss, no fuss.
The price was incredible.
I can't recommend Brake Masters highly enough. Give them a try!